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32 comments

Date Votes
  • Glamiisbound

    Once I updated all I got was a black screen. I emailed them this morning and got a response that they are working from 3 am to 11 am EST and that it could take 72 hours or more to hear something

    2
  • Ashley Greig

    I'm having the same issue here. Please help :(

    1
  • Sandrelnicholson78

    I have the same issue please help soon i play everyday 

    1
  • Desiree

    Really. How is possible. So we can’t play it anymore on iPhone !

    1
  • Desiree

    For me it’s working again

    1
  • jodi selca

    Having the same issue

    0
  • paolagiordani

    Anch’io stesso problema… in più non riesco a tradurre questa pagina per capire come poter risolvere il problema…

    0
  • Suratda Srisuparp

    Me too have a same problem Black screen

    0
  • Desiree

    For me also. Greetings from the Netherlands. Updated my game. Screen black. Removed game and then downloaded it back. But still black screen. Grrrr

    0
  • natali m

    Same problem !!!! It doesnt work on iphone anymore

    0
  • Cafe 606

    Same! I’m club leader and need to be able to see my cafe.

    0
  • Marineth M

    Are they doing something about this??!

    0
  • Priscilla Lewis

    Same here black screen

    0
  • Keshia GWood

    Same problem. Tried everything

    0
  • Rosekook

    I updated and get black screen, 2.2.13

    0
  • ruth

    Same problem

    0
  • Keesha Jenkins

    I am having the same issue!

    0
  • TracyBauer

    I also am having the same issue and I am my team’s leader

    0
  • La Kiesha LaCour

    Same here

    0
  • Wilsonmelanie202

    Same issue here.

    0
  • Letícia Munier

    same issue here!!! help please 😭

    0
  • Lanette Rice

    Same problem:(

    0
  • frank reyes
    Edited

    Same here after the update on my iPad. I couldn’t report it because I don’t know my platform and and player I’d.

    0
  • Desiree

    My iPad is ok after updating but my iPhone is still black screen. I send also message and also get a respond opening hours and respond within 72 hours.

    0
  • AA2

    I just submitted ticket for same issue. I’m afraid to update on tablet but not sure f it’s only affecting Apple or androids too

    0
  • hotardr1999

    Ugh darn black screen and now I can’t get the app on my Home Screen . It’s black

    0
  • Bridget

    I have the same problem with a black screen after the update. Can someone please help us resolve this problem.

    0
  • Tow Ops Safety Network

    Same issue here and it is only on my I phone i downloaded it to my android and that works but cant remember my login for that game

     

     

    0
  • Carmet Lewis

    I updated this morning 1/31/22 and I’m getting a black screen on phone and iPad.

    0
  • Deadevina85

    Same issue here!!!

    0

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