I want to request a refund (Android)

Note: Make sure you haven't used the game credits you want to refund. 

To request a refund for an in-game purchase on an Android device, follow these steps:

1. Open Google Play Store:

   • Open the Google Play Store app on your Android device.

2. Go to Order History:

   • Tap on your profile icon in the top right corner.
   • Select Payments & Subscriptions.
   • Tap Budget & History to see your recent purchases.

3. Find the Purchase:

   • Locate the in-game purchase you want a refund for.

4. Request a Refund:

   • Tap on the purchase, then select Report a problem.
   • Choose the issue that best describes your situation (e.g., "I didn't mean to make this purchase" or "Item not as described").
   • Follow the instructions to submit your refund request.

5. Wait for Google’s Response:

   • Google will review your request and notify you of their decision. Refunds are typically processed within  a few days, depending on the situation.

Alternatively, you can visit the Google Play Help Center for more detailed instructions or if you need further assistance