HELP

Ads / Videos Troubleshooting

• Cannot watch Ads in EU (Europe Region ONLY)
• Ads Troubleshooting
• Ad Rewards
• Why can't I watch any ads?

Gummy Match

• How to play Gummy Match?
• Double Fever Mode doesn't work on Gummy Match
• Gummy Match Guide

Lost Cafe - Account Connection Help (Facebook/Google Play/Apple)

• I lost my progress
• I cannot reconnect to my Facebook account
• How can I transfer my game from an Android device to an Apple device?
• How can I transfer my game from an Apple device to an Android device?
• How to play with multiple accounts/cafes
• I cannot save my progress with my Google account

In-App Purchases and Billing Issues

• I want to request a refund (Android)
• What Is the GPA ID? How to Find the GPA ID?
• I bought the Golden Ticket but did not receive the credits
• I cannot make a purchase (Apple)
• I cannot make a purchase (Android)
• I did not receive the content I purchased

See all 8 articles

Ship of Wonders

• Detailed Player's Guide: Ship of Wonders
• I cannot unlock the next City
• Ships are not coming back with Shell rewards
• Where are the Turkish Palace Walls I claimed?
• I filled and sent a Ship but I only see a timer no rewards
• When will the next destination be unlocked?

See all 9 articles

Clubs

• I cannot find a Club
• How to create a Club?
• Why isn't anyone joining my Club?
• How to find my previous club?
• How to find the Club ID
• Our Club Leader is not active

See all 8 articles

Double Fever Mode

• Double Fever Mode explained! (Detailed)
• My Daily Order Points aren't getting doubled!
• Double Fever Mode is not working!
• I am not getting double points for Tournament tasks!

Club Challenge

• The Club Challenge (Detailed)
• I have "Not Earned" Rewards which I can't claim
• Delivery Points are not counting towards my Challenge points

Cake Merge & Seasonal Events

• Golden Ticket
• Seasonal Events
• Cake Merge (Merge Game)
• Cake Merge Game board is full! How can I create more space?
• My Drinks are gone! My drinks have been reset!
• Cake Merge Game is gone! Merge Game has reset!

See all 7 articles

Tournament

• I want to report a Club for cheating
• Bug: I completed a task, but the "Claim" button does not appear to finish it
• Tournament General Guide
• Tournament Task is too difficult!
• My Tournament Rewards / Magic Sauces disappeared
• I cannot receive tasks

All about Wholesale Sauce

• How do Wholesale Sauces work? (Detailed)
• I lost my Wholesale Sauces!
• Wholesale Sauce didn't clear the counter!

Sweet Rush (Cascade Event)

• Sweet Rush (Detailed)
• I'm not getting the correct donuts for merging

Career: Chef Ranks

• Career and Ranks (Detailed)
• What are Luxury Points (Diamonds)
• I lost Diamonds / Luxury Points
• Where is my Food Truck?
• I got 5 stars but didn't rank up
• The number of tasks I completed does not match the number of my stars

Parties

• How do I throw a Party?
• Quest requires my Parties to reach a certain level but all my Parties already have higher levels
• Why are my parties suddenly shorter?
• What are Sticker Packs and how do I level up parties?
• I am receiving fewer bubbles than usual from parties!

Bubble Race

• All about Bubble Race
• My Bubbles are not counting / not reflecting in the leaderboard
• Ultimate Party Bubble Guide

Vouchers

• Vouchers (Detailed)
• Vouchers I earn are not being added to my Voucher balance
• What is a Black Voucher? What is it used for?

Sauces

• The Four Sauce Types
• How can I get Sauces
• Sauces I earn are not being added to my Sauce balance

Boosters

• I charged the Ship Speedup, but it is not working
• What are Premium Boosters?
• I charged the Cake Machine, but it is not working
• All about the Fridge and how to store dishes?
• Bubble Popper is not working
• Comment Collector is not collecting all comments

Celebrities

• Celebrities during Parties
• How to level up Celebrities?

Inventory - Decoration Mode changes in update 2.42.2

• Changes with moving items from the Inventory

How to Play

• Ship of Wonders
• Delivery Points
• Double Fever Mode
• Sweet Rush (Cascade Event)
• Ultimate Party Bubble Guide
• Bubble Race

See all 60 articles